Form Watchdog
Form Watchdog Support
Need help with Form Watchdog? We’re here to help you connect your forms, manage your workspace, and troubleshoot issues with monitoring and notifications.
Contact Support
For support, contact:
When contacting support, please include:
- a brief description of the issue;
- the step you were trying to complete;
- any error message displayed by Form Watchdog;
- whether the issue occurred in the Form Watchdog website or the Google Forms™ add-on.
Please do not send passwords, Google authorization tokens, session cookies, or confidential form-response content by email.
Getting Started
Form Watchdog connects to an existing Google Form and monitors incoming responses.
A typical setup includes:
- Open the Google Form you want to monitor.
- Open the Form Watchdog add-on.
- Select “Connect to Watchdog”.
- Continue to the Form Watchdog website.
- Sign in and complete the connection.
- Configure notification and follow-up settings for your Form.
Common Issues
I can open the add-on, but I cannot connect my Form
Make sure you are signed in with the account that has access to the Form you are trying to connect.
If the connection process was interrupted or expired, close the connection window and start the connection again from the Form Watchdog add-on.
Form Watchdog asks me to sign in again
Your Form Watchdog session may have expired.
Sign in again with the account associated with your Form Watchdog workspace.
I am not receiving notifications
Check that:
- the Form is active in Form Watchdog;
- the notification recipient is correct;
- notifications are enabled for that Form;
- the message was not delivered to a spam or junk folder.
Email delivery can also depend on external email providers.
A team member cannot access a response
Access depends on the user’s role and workspace membership.
Owners manage the workspace and configuration. Responders can access the team workflow and responses made available to them.
If a team member appears to have the wrong access, contact support.
A reminder or escalation was not sent
Reminders and SLA escalations depend on the settings configured for the Form and on the response’s current status.
For example, a response that has already been marked as handled will no longer follow the same reminder workflow.
If the behavior does not match your configured settings, contact support and describe the affected workflow.
Account and Google Access
Form Watchdog uses Google authorization to access the Google Forms™ you choose to monitor.
Signing out of Form Watchdog ends your application session, but it does not necessarily revoke the authorization previously granted to Form Watchdog.
You can revoke Form Watchdog’s access through your Google account security settings.
Account or Data Deletion
You may request deletion of your Form Watchdog account data by contacting:
Please send the request from the email address associated with your Form Watchdog account whenever possible.
Additional information about data handling and retention is available in our Privacy Policy.
Privacy and Terms
About Form Watchdog
Form Watchdog helps teams monitor Google Forms™ responses, send notifications and reminders, assign follow-up work, and track whether responses have been handled.
Form Watchdog is an independent service and is not affiliated with, endorsed by, or operated by Google.
Google Forms™ is a trademark of Google LLC.